Terms of Use

Last updated: January 2024

Welcome to Feral Dusk. These Terms of Use govern your access to and use of our website and services. By accessing our website or booking our services, you agree to be bound by these terms.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. If you do not agree with these terms, please do not use our website or services.

2. Our Services

Feral Dusk provides culinary education and cooking services including:

  • Private cooking classes
  • Meal preparation services
  • Custom recipe development
  • Event catering
  • Kitchen consultations
  • Personal chef services

Service descriptions on our website are for general information. Specific details, availability, and pricing are confirmed at the time of booking.

3. Bookings and Payments

3.1 Booking Process

Submitting a booking request does not guarantee service. All bookings are subject to availability and confirmation by our team within 24-48 business hours.

3.2 Payment Terms

A deposit may be required to secure your booking. Full payment details will be provided upon confirmation. We accept major credit cards and bank transfers.

3.3 Pricing

All prices are quoted in Australian Dollars (AUD) and include GST where applicable. Prices may vary based on location, specific requirements, and ingredient costs.

4. Cancellation Policy

4.1 Client Cancellations

  • More than 7 days notice: Full refund
  • 3-7 days notice: 50% refund
  • Less than 3 days notice: No refund

4.2 Rescheduling

You may reschedule once without penalty with at least 48 hours notice, subject to availability.

4.3 Our Cancellations

If we must cancel due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no additional cost.

5. Service Delivery

5.1 Location Services

For in-home services, you must provide a clean, safe working environment with reasonable access to kitchen facilities, utilities, and necessary equipment.

5.2 Food Safety

Our team follows strict food safety protocols. You must inform us of all allergies, dietary restrictions, and medical conditions that may affect service delivery.

5.3 Ingredients

Unless otherwise agreed, ingredients for meal preparation and catering services are sourced and provided by us. Costs may be additional to the service fee as specified in your booking confirmation.

6. Intellectual Property

All content on our website, including text, images, recipes, and branding, is owned by Feral Dusk or our licensors. You may not copy, reproduce, or distribute our content without written permission.

Recipes provided during services are for personal use only and may not be published, sold, or used commercially without our consent.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for the specific service
  • We are not responsible for outcomes based on your application of skills learned
  • We do not guarantee specific results from our services

8. Indemnification

You agree to indemnify and hold Feral Dusk harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of a third party.

9. Website Use

9.1 Permitted Use

You may use our website for lawful purposes related to our services. You may not:

  • Attempt to gain unauthorised access to our systems
  • Use automated tools to scrape or extract content
  • Interfere with the proper functioning of the website
  • Submit false or misleading information

9.2 Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or practices of these third-party websites.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales, and you consent to their exclusive jurisdiction.

12. Changes to Terms

We may modify these terms at any time. Changes become effective when posted on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Feral Dusk.

15. Contact

For questions about these Terms of Use, please contact us:

Feral Dusk
42 Harbour Street, Suite 7
Sydney NSW 2000
Australia
Email: [email protected]